Managed IT Services

We Offer

  • Excellent problem solvers who love nothing more than helping people out

  • Proactive communication so you'll always know what's next

  • Members dedicated solely to recording, prioritizing, and scheduling work requests so that your users’ needs will always be handled appropriately

  • A team that is constantly innovating new ways to make the user and client experience better, and we welcome and encourage all of your feedback – there will always be someone to speak to

Proven Process

  • Provide your users with a remote help desk to solve their IT problems right in front of their eyes

  • Automatically apply software updates and patches to user computers during off hours

  • Manage regular online data backups so that those backups will always occur on time and be checked for reliability

  • Provide scheduled user software installation for end users

  • Dispatch technicians onsite to make installations or support hardware issues as needed

  • Provide emergency 24-hour IT support, based on your pre-determined set of conditions, permissions, and escalation procedures

Our Packaged includes:

  • Maintenance of IT Equipments

  • Onsite Support

  • Remote Support

  • Online Data Backup

  • Sodtware Updates and Patches to user Computers during Off Hours

  • Security