We Offer
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Excellent problem solvers who love nothing more than helping people out
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Proactive communication so you'll always know what's next
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Members dedicated solely to recording, prioritizing, and scheduling work requests so that your users’ needs will always be handled appropriately
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A team that is constantly innovating new ways to make the user and client experience better, and we welcome and encourage all of your feedback – there will always be someone to speak to
Proven Process
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Provide your users with a remote help desk to solve their IT problems right in front of their eyes
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Automatically apply software updates and patches to user computers during off hours
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Manage regular online data backups so that those backups will always occur on time and be checked for reliability
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Provide scheduled user software installation for end users
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Dispatch technicians onsite to make installations or support hardware issues as needed
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Provide emergency 24-hour IT support, based on your pre-determined set of conditions, permissions, and escalation procedures
Our Packaged includes:
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Maintenance of IT Equipments
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Onsite Support
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Remote Support
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Online Data Backup
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Sodtware Updates and Patches to user Computers during Off Hours
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Security